Water Fighters Restoration – Case Study

Water Fighters Case Study | Internal Profits
Case Study · Water Damage Restoration · Google Ads + GBP

Dominating Emergency Search
in Phoenix — 318 Conversions
Across a Competitive Market

How Internal Profits built and managed a multi-campaign Google Ads system for Water Fighters — Arizona's 24/7 water damage and flood response team — generating 318 verified conversions across Maricopa County at $107 average cost per conversion.

7,160
Total clicks
generated
318
Verified conversions
(leads + calls + forms)
17.99%
Peak campaign CTR
(July 2025)
$107
Avg. cost per
conversion
4,595
GBP profile views
across 2 locations
Client
Water Fighters
Industry
Water Damage Restoration
Location
Phoenix / Maricopa County, AZ
Campaign Period
Mar 2025 – May 2026
Services
Google Ads, GBP, SEO
$27,300 total ad spend
The Challenge

Winning the Most Urgent Search in Marketing

Water damage restoration is one of the most urgent and competitive categories in local Google advertising. When a homeowner has water flooding their basement at 2am, they search — and they call the first credible result they see. There is no browsing, no comparison shopping. First position wins the job. Second position doesn't get a call.

Water Fighters serves the entire Phoenix metro and Maricopa County market — competing against national restoration franchises like ServiceMaster, BELFOR, and Restoration 1, all of which have deep ad budgets and established brand recognition. The challenge was building a precision-targeted campaign architecture that could beat them on relevance, not budget.

  • Highly competitive market with national franchise competitors dominating paid search
  • Emergency demand is 24/7 — campaigns needed to perform evenings, weekends, and overnight
  • Two physical locations in Maricopa County requiring separate GBP and geo-targeting strategies
  • Multiple service lines (water damage, flood response, sewage cleanup, mold, leaks) each requiring distinct targeting
  • Conversion tracking complexity — calls, forms, and direction requests needed to be captured as separate goals

The Strategy

20 Campaigns. One Goal: Be First When It Matters.

Rather than running one broad "water damage" campaign and hoping for the best, Internal Profits built a segmented multi-campaign architecture — each campaign targeting a specific emergency type, geography, or season — with individual ad copy, keywords, and conversion goals optimized per campaign.

Phase 1 — Foundation (Mar 2025)
Core emergency response campaigns launched
24/7 Emergency Response (Phoenix) and 24/7 Emergency Response (Maricopa County) launched as the primary campaigns. Responsive search ads with "Excellent" ad strength ratings. Sitelinks built around 24-7 Flood Response, Request Service, and Sewage Cleanup.
Phase 2 — Expansion (Spring–Summer 2025)
Specialized campaigns by service and geography
Separate campaigns built for Water Damage (General), Leaks Ad, and geographic expansion into Glendale, Mesa, Scottsdale, Chandler, Peoria, and Ahwatukee. Each geo campaign uses neighborhood-level targeting to maximize relevance for high-intent local searches.
Phase 3 — Seasonal (July 2025)
Monsoon Season campaign — 17.99% CTR peak
Arizona's monsoon season (July–September) creates a surge in water damage calls. A dedicated July 2025 monsoon campaign captured this seasonal spike — achieving 17.99% CTR, the highest of any campaign in the account, with 1,964 clicks and $5,243 spend. This campaign had the highest single-campaign return in the account.
Phase 4 — Optimization (Late 2025)
Flood & Leaks campaign + Drywall Campaign added
New campaign targeting combined flood and leak emergencies launched September 2025. Drywall repair campaign added to capture post-restoration upsell searches — expanding the service funnel beyond initial emergency response.

Campaign Performance — Full Account

All figures from verified Google Ads account data, Mar 2025 – May 2026. The account ran 20 campaigns total across emergency response, water damage, leaks, flood, sewage, mold, and geographic targeting.

318
Verified conversions (leads + calls + forms)
$107
Avg. cost per conversion
$3.82
Average CPC (all campaigns)
$27,300
Total ad spend (14 months)
20
Distinct campaigns managed
Top Campaigns by Performance
Campaign Ad Spend Clicks CTR Conversions
July 2025 (Monsoon) $5,244 1,964 17.99% 🔥
Water Damage (General) $4,088 1,388 2.55% High volume
24/7 Emergency Response (Phoenix) $3,940 1,019 4.23% 31 direct conversions
Leaks Ad $3,266 328 1.96% Active
9.19.25 New (Flood & Leaks) $2,618 50 2.05% Active
24/7 Emergency (Maricopa Co.) $1,094 269 7.22% 31 conversions · $35.29 CPL
24/7 Emergency (Glendale) $113 231 15.62% 16 conversions · $7.04 CPL
💡
Glendale: $7.04 per conversion
The 24/7 Emergency Response (Glendale) campaign achieved a 15.62% CTR and just $7.04 cost per conversion — the most efficient campaign in the account. A single water damage job in the Phoenix metro typically runs $2,000–$10,000+, making this effectively a 300–1,400× return on ad spend per closed job.

Top Keywords — Search Intent & CTR

The keyword data confirms the targeting is reaching the right people at the right moment — high-urgency, high-intent searches that correlate directly with active emergencies.

restoration contractor
20.98% CTR
[water repair]
25.60% CTR
[water leak repairs near me]
20.10% CTR
"water damage companies near me"
18.40% CTR
"water damage repair"
13.75% CTR
[water damage restoration]
28.13% CTR
🎯
[water damage restoration] — 28.13% CTR
The exact match keyword [water damage restoration] achieved a 28.13% click-through rate — meaning more than 1 in 4 people who saw the ad clicked it. Industry benchmark for emergency services: 4–7%. This level of relevance signals the ad copy and keyword match quality are precisely aligned with active buyer intent.

Conversion Tracking — 3 Goal Groups

The account tracks conversions across three distinct goal groups — capturing every type of customer action that represents a real business opportunity.

143
Group 1: Contacts + directions + page views + phone calls
175
Group 2: Submit lead forms — highest-intent conversions
Group 1 includes: 77 contact actions, 31 direction requests, 27 page views, 18 phone call leads. These are real customers who took action — not just clicks.

Google Business Profile — 2 Locations

Alongside Google Ads, Internal Profits manages and optimizes both Water Fighters GBP listings — ensuring the business appears prominently across Google Search and Maps when homeowners are searching urgently, including on mobile while they're actively dealing with an emergency.

📍 Primary Location
2,973
People viewed this Business Profile
Google Search — desktop 1,242 (42%)
Google Search — mobile 1,098 (37%)
Google Maps — desktop 352 (12%)
Google Maps — mobile 281 (9%)
📍 Second Location (Peoria)
1,622
People viewed this Business Profile
Google Search — desktop 637 (39%)
Google Search — mobile 564 (35%)
Google Maps — desktop 247 (15%)
Google Maps — mobile 174 (11%)
4,595
Total GBP profile views across both locations — Dec 2025 – May 2026

Geographic Dominance — Maricopa County

The location targeting data shows Water Fighters is generating conversions across all major Phoenix metro sub-markets — with some neighborhood-level campaigns achieving 100% conversion rates at extremely low costs.

  • Dear Valley, Canyon Trails, Estrella Mountain Ranch, Desert Ridge, Paradise Valley Oasis — all showing 100% conversion rates on geo campaigns
  • Glendale campaign: 15.62% CTR, $7.04 cost per conversion — single most efficient campaign
  • Maricopa County (broad): 31 conversions at $35.29 per conversion, 11.52% conversion rate
  • 50-mile radius around Phoenix: 628 interactions, broad brand awareness layer
  • Top converting zip codes identified for future budget concentration: 85020, 85065, 85027, 85029, 85032, 85033, 85042

Search Console — Organic Footprint

Alongside the paid campaigns, waterfighters.net has been building organic search authority. Google Search Console shows meaningful position improvements over time.

34,500
Total search impressions (recent period)
17.6
Avg. position (improved from 27.6)
↑ 10 positions gained

An improvement from position 27.6 to 17.6 means Water Fighters moved from the bottom of page 2 to mid-page 2 organically — with continued SEO work, breaking onto page 1 for key water damage terms is the next milestone.


The Competitive Picture

The top search terms in the account reveal who Water Fighters is competing against — and winning against. National brand searches like "superior restoration," "thic restoration," "american water resources," and "rocky mountain restoration" are appearing in the search term reports, meaning Water Fighters' ads are showing up when people search for competitors by name.

  • "service master" — competitor search showing WF ads, capturing intent
  • "superior restoration" — direct competitor whose searches trigger WF ads
  • "water fighters restoration" — brand name searches confirming growing brand recognition
  • "phoenix water services", "water damage restoration phoenix" — core geo-targeted terms performing strongly
  • "1 800 boardup", "24 7 flood response" — emergency action keywords confirming campaign reach
Engagement at a Glance
ClientWater Fighters
IndustryWater Damage Restoration
MarketPhoenix / Maricopa County
PeriodMar 2025 – May 2026
Campaigns20 active/managed
Locations2 GBP listings
Key Numbers
Total clicks7,160
Total conversions318
Form leads175
Contact actions143
Avg. cost per conv.$107
Total ad spend$27,300
Peak campaign CTR17.99%
Best keyword CTR28.13%
Best CPL (Glendale)$7.04
GBP views (2 locations)4,595
Services Deployed
Google Ads Emergency Response Ads Geo Targeting GBP Management Monsoon Campaign Conversion Tracking Leaks Campaign Flood & Water Ads Sewage Cleanup Ads SEO (Search Console)

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Full Account Scorecard

Verified Data. Real Emergency Leads.

All metrics verified from Google Ads account, Google Business Profile, and Google Search Console. Mar 2025 – May 2026.

7,160
Total clicks — high-intent emergency search traffic
318
Verified conversions across all 3 goal groups
28%
Peak keyword CTR — [water damage restoration] exact match
$7.04
Lowest cost per conversion — Glendale campaign
📊 Google Ads Performance
Total clicks7,160
Total impressions137,490+
Total ad spend$27,300
Avg. CPC$3.82
Avg. cost per conversion$107
Peak campaign CTR17.99% (July 2025)
Best keyword CTR28.13%
Campaigns managed20
📞 Leads & Local Presence
Total conversions318
Lead form submissions175
Contact actions + calls143
Phone leads tracked18+ direct
GBP views (both locations)4,595
Organic avg. position27.6 → 17.6
Search impressions34,500+
Glendale CPL$7.04
Service Trades Welcome

Running a Trade or
Restoration Business?
This System Works for You.

Water Fighters competes against national franchises in one of the most urgent, competitive local search categories — and wins. If your customers Google you when they need you, we can build this for your business too.