Onpoint Healthcare Partners – Case Study

Onpoint Healthcare Partners Case Study | Internal Profits
Case Study · AI Healthcare SaaS · 90-Day Launch

From Zero Market Share to
Outranking Microsoft & Amazon
in 90 Days

How Internal Profits launched IRIS — Onpoint Healthcare's AI Virtual Clinical Assistant™ — from complete invisibility to 9% Google market share, 30 qualified leads, 16 inbound calls, and 3 signed enterprise partnerships in a single 90-day campaign. Series C funding followed.

12×
Traffic growth
(100 → 1,200/mo)
9%
Google market share
captured from zero
30
Qualified leads
in 90 days
16
Inbound phone
consultations
3
Enterprise partnerships
signed
Client
Onpoint Healthcare Partners
Product
IRIS Virtual Clinical Assistant™
Industry
AI Healthcare SaaS
Campaign Window
90 Days (Jun 2023)
Services
SEO, PR, Google Ads, CRM
Outcome
Series C Funded
The Challenge

Competing Against Microsoft and Amazon With Zero Brand Recognition

Onpoint Healthcare Partners developed IRIS — an AI Virtual Clinical Assistant™ designed to eliminate physician documentation burden through ambient scribing technology. The product was genuinely innovative. The problem: they were entering a market already occupied by Nuance (owned by Microsoft), Amazon Healthscribe, and Augmedix — all household names with deep marketing budgets and established relationships with health systems.

Onpoint had zero Google presence, zero brand recognition among physicians and healthcare administrators, and a hard timeline driven by Series C funding requirements. They needed measurable traction — qualified demo requests, inbound calls, and enterprise partnerships — within 90 days.

  • Zero organic search presence — completely invisible to physicians searching for AI documentation tools
  • Competing directly against a Microsoft subsidiary and Amazon for identical search terms
  • Target audience (physicians, CMOs, healthcare administrators) requires high-trust, credibility-first messaging — cold outreach alone doesn't work
  • Series C funding timeline created hard pressure — results needed to be measurable, not projected
  • Needed qualified demo requests, not just traffic — a physician who clicks and leaves is worthless
  • Market dominated by Augmedix (40% share), Nuance/Microsoft, and Amazon — no obvious gap to exploit

The Strategy

Authority First. Traffic Second. Conversions Third.

In a high-trust healthcare market, the traditional approach of running ads and hoping for clicks doesn't work. Physicians don't trust vendors they haven't heard of. The strategy was built around a single insight: establish Onpoint as a credible voice in the AI scribing conversation before asking anyone to book a demo.

Internal Profits deployed a four-phase approach across SEO, PR, media outreach, and paid search — each phase building on the last to create a compounding authority effect that eventually displaced the established competitors in search rankings.

Week 1–2 · Foundation
Deep keyword research + full website SEO optimization
Comprehensive keyword mapping targeting "ambient scribe," "AI medical scribe," "clinical documentation automation," and "physician burnout solutions" — the exact terms physicians and health system decision-makers use when researching this category. Site architecture restructured for both buyer intent and Google crawlability.
Week 3–4 · Visibility
PR press releases + social media launch campaign
Compelling press releases distributed through EIN Presswire targeting healthcare trade publications. Social media campaigns built around the "Healthcare's Silent Epidemic" angle — physician burnout from documentation overload — a proven emotional hook with CMOs and department heads. This created the first wave of brand awareness and backlinks to the IRIS product pages.
Month 2 · Authority
Healthcare media outreach + CEO podcast placements
Targeted outreach to healthcare industry publications and podcasts with audiences of practicing physicians and health system administrators. CEO Jim Boswell placed on multiple podcasts discussing AI's role in reducing physician burnout — building thought leadership and creating high-authority backlinks that accelerated Google's trust in the IRIS domain.
Month 3 · Dominance
First-page Google rankings — displacing Microsoft and Amazon
By month 3, IRIS secured first-page Google rankings for core ambient scribe and AI clinical documentation search terms. Augmedix's market share dropped from 40% to 11.75%. Nuance (Microsoft) was displaced from top results. Onpoint captured 9% market share from a standing start of zero — in a market where they had no brand recognition 90 days earlier.

Traffic Results — 90 Days
100
Monthly visits at campaign start (Jun 14, 2023)
12×
Traffic multiplier in a single quarter

Lead & Pipeline Results

30 Leads. 16 Calls. 3 Enterprise Partnerships.

The traffic growth was only meaningful because it converted. Physicians and healthcare administrators who found IRIS through organic search and PR-driven awareness translated directly into qualified pipeline activity — demo requests, inbound consultations, and ultimately signed enterprise agreements.

30
Qualified leads in 90 days — demo requests and inquiries
3
Enterprise partnerships signed within 90-day window
🏥
3 Major AI Scribe Accounts
In addition to the 3 enterprise partnerships, Onpoint signed 3 major AI scribe accounts within the same 90-day campaign window. Combined with the Series C funding close in October 2023, the 90-day campaign delivered transformational business outcomes — not just marketing metrics.

Market Share — Before vs. After

The competitive displacement data tells the most powerful part of the story. Onpoint didn't just gain visibility — they took it directly from the most established players in the market.

Competitor Before Campaign After 90 Days Status
Augmedix (market leader)
40%
11.75%
−28.25 pts
Nuance (Microsoft)
~30%
Displaced
Lost top rankings
Amazon Healthscribe
~20%
Displaced
Lost top rankings
IRIS — Onpoint ★
0%
9%
+9% from zero
What 9% actually means
In a market where Augmedix, Microsoft, and Amazon collectively controlled the top search real estate, capturing 9% market share in 90 days — starting from zero brand recognition — is the equivalent of a new restaurant opening next to McDonald's and immediately taking 1 in 11 customers. In a high-value SaaS market where each enterprise account can be worth six figures annually, that 9% represents substantial recurring revenue potential.

Post-Campaign Automation Build

Turning Leads Into a Self-Running Pipeline

Beyond the 90-day campaign, Internal Profits built a full CRM and lead nurture infrastructure so Onpoint's pipeline could run autonomously — critical in a market where healthcare sales cycles can span 6–18 months.

  • Full CRM build — automated follow-up sequences for demo requestors who didn't immediately convert
  • Quarterly newsletter automation — keeping physicians and health system administrators engaged with IRIS updates, clinical research, and product news
  • Automated scheduling — web form submissions routed directly to calendar booking, eliminating manual intake
  • Lead generation now runs autonomously — reducing cost-per-acquisition while maintaining consistent pipeline engagement

"Working with Internal Profits was a game-changer for us. Their expertise in SEO and PR catapulted our new AI healthcare tool into the spotlight, and the results speak for themselves."

— Jim Boswell, CEO · Onpoint Healthcare Partners
💰
Series C Funded — October 2023
Onpoint Healthcare Partners closed Series C funding in October 2023 — within the same window as the 90-day campaign. Demonstrated traction (30 leads, 16 calls, 3 partnerships, 9% market share) provided the evidence base investors needed to commit. Marketing-generated pipeline directly supported the fundraising outcome.
Engagement at a Glance
ClientOnpoint Healthcare Partners
ProductIRIS Virtual Clinical Assistant™
IndustryAI Healthcare SaaS
Window90 Days
Start dateJune 14, 2023
FundingSeries C (Oct 2023)
Key Results
Traffic growth100 → 1,200+/mo
Growth multiplier12×
Qualified leads30
Inbound calls16
Partnerships signed3
AI scribe accounts3 major
Market share captured0% → 9%
Augmedix displaced40% → 11.75%
Competitors beatenMicrosoft · Amazon
Services Deployed
SEO Strategy PR & Press Releases Google Ads CEO Podcast Placements LinkedIn Outreach Healthcare Media CRM Automation Lead Nurture Sequences Content Strategy

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90-Day Scorecard

The Numbers That Funded a Series C

All metrics from verified campaign data, Google Analytics, and Onpoint's internal pipeline records. Jun–Sep 2023.

12×
Traffic growth — 100 to 1,200+ monthly visits in one quarter
46
Total qualified interactions — 30 leads + 16 inbound calls
9%
Google market share captured — from 0% in 90 days
3
Enterprise partnerships signed within the campaign window
📊 Traffic & Visibility
Starting traffic100 visits/mo
Traffic after 90 days1,200+/mo
Growth multiplier12×
Google market share0% → 9%
Augmedix share drop40% → 11.75%
Competitors displacedMicrosoft + Amazon
Campaign window90 days
📞 Pipeline & Business Outcomes
Qualified leads30
Inbound calls16
Enterprise partnerships3 signed
AI scribe accounts3 major
CRM automation built
Newsletter automation✓ Quarterly
Funding outcomeSeries C closed
AI & SaaS Launches Welcome

Launching Something Nobody's Heard of Yet?

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