Payments

Date is effective as of 4.1.2020

 

Merchant Accounts: Internal Profits will typically invoice business workings through GoDaddy Online Bookkeeping, Stripe, and PayPal.

Paypal: PayPal is our company’s preferred payment method. To make a payment using our company Paypal link click here.

Checks & Money Orders: Personal checks, business checks, and money order payments are accepted after 90 days from the initial consultation and can be mailed to the address below:

Internal Profits, LLC

9645 N. 7th St. #9091

Phoenix, AZ 85020

Partnership Agreement: Pricing discounts are available for clients or businesses that purchase hours in advance. Hourly rates for clients are as low as $85 an hour, compared to $125/hr. Hourly rate savings vary in the number of hours purchased.

Contact us at 480-999-0799 for more information or speak to your agent.

Time-Keeping & Recording: Agents and representatives of Internal Profits, LLC bill using 6 or 15-minute intervals and is recorded using mobile devices, computers, clocks, messaging, email correspondence, shifts, schedules, receipts, and other electronic data, devices, recordings, and communications to record and keep real-time documentation of time spent assisting each business and client on a daily basis. This time allocation and recording by agents is then used for billing purposes.

Preparing and Ending: Internal Profits may invoice 15 minutes for preparing and ending each session for a total of 30 minutes. The client and companies should prepare for 30 minutes for each session to include these duties as they will be billed accordingly.

Preparing: This includes calls and communication to understand company or client needs, small assessments, booking and scheduling, additional email or communication correspondence prior to the session, research, fueling, other prep work, etc., on the front-end.

Ending: The back-end includes documenting progress, overview demonstration, post-reporting, communication, driving to the bank, invoicing, other post-works, etc.

Free 30-Minute Consultations: This one-time service is free of charge for 30 minutes.

First Consultation: Initial first-time consultations and visits, both remote and on-site, are paid for in advance based on the scope of work and hours anticipated to create a marketing plan for action. Any additional hours will be invoiced and charged at the end of the consultation. A client will receive an invoice to pay electronically.

Part-Time & Full-Time Marketing & Consulting: Marketing business departments is one of the most beneficial services Internal Profits offers. Payment details are usually based after an initial consultation with the budget, direction, and business goals specified. For details and information or to book a consultation, please call 480-999-0799, email info@internalprofits.com, or schedule an appointment here.

Remote Work: An agent will invoice for the hours worked and is due electronically at the end of the shift. Payment may be due in advance.

On-Site Work: An agent will invoice for the hours worked and is due electronically at the end of the shift. Labor hours start when we leave the office location and ends when we arrive back. Payment may be due in advance.

Drive Time: In addition to preparing and ending, on-site visits will include drive time to and from the location and a $25 charge per visit will be billed for each round trip.

Traffic & Construction: Additional drive time may be charged if there is a delay due to construction when 15 minutes or more are used over the estimated Google Maps trip time and distance, or during rush hour from 7:00 am – 9:00 am and 4:00 pm – 7:00 pm, Monday through Friday, in the time zone of the services being rendered. For more information, contact us.

Google Maps is used to determine the time to and from a location to conduct workings. This is the platform the company uses to determine the “trip time and distance” or company drive time of an agent or representative of Internal Profits, LLC in determining hourly billing.

Payment Due Dates: Payments are typically invoiced and due at the end of the session. If not collected after the shift, fees may apply. All payments must be received within 10 business days from the date the service was rendered unless another agreement has been made or the client or company has contacted Internal Profits, LLC and the agent 48 hours in advance. Fees apply for payments received after 10 days. Payment should be made electronically using the merchant services accounts listed above or via check or money order to the address listed above.

Keeping Your Information: The company agents and representatives input the information into a Customer Relationship Management System (CRM) to record the time allocated for each client. The system is used in recording changes to work scope(s), changes in authority or contact information, following up on tasks, sending emails, communications, and documenting and recording ongoing business data to ensure we’re up to date with your business goals and changes.

Credit Card on File: We usually have the client or company fill out an authorization form with the credit card information to charge payments electronically.

Cancellations: A company or client must notify the agent and Internal Profits, LLC 24 hours in advance from the date and time scheduled. All appointments with a client or company, both remote or on-site, with a meeting time and place, is considered a scheduled and confirmed appointment. Meaning we’ve taken calls, emails, and communication to understand your need, have been researching and preparing, estimating travel time, and taking consulting measures to assist in the upcoming scheduled appointment. Agents are considered consultants and plan their day accordingly to assist in your business goals just as an employee would on your team. In other words, we are planning to come to work.

Internal Profits understands things happen but we must receive verbal or electronic notification 24 hours in advance by calling/texting to 480-999-0799 or by email at info@internalprofits.com to the company during business hours.

Remote Cancellations: A company or client must notify the agent and Internal Profits, LLC 24 hours in advance from the date and time scheduled. Internal Profits, LLC understands things happen and in the event, an agent or representative of Internal Profits, LLC arrives online at the appointment time, and the client or company didn’t notify the agent and Internal Profits, LLC 24 hours in advance from the date and time scheduled, a remote cancellation service fee of $125 is applied, a $55 preparing and ending (see above) service charge, and a 4% merchant services fee applied to the total amount owed. Most cancelation fees amount to approx. $200 for virtual or remote-site visits (Zoom.us, etc.). Late payment fees apply to remote cancellations.

On-site Cancellations: A company or client must notify the agent and Internal Profits, LLC 24 hours in advance from the date and time scheduled.  Internal Profits, LLC understands things happen and in an event, an agent or representative of Internal Profits, LLC arrives at the client or company location at the appointment time, and the client or company didn’t notify the agent and Internal Profits, LLC 24 hours in advance from the date and time scheduled, an on-site cancellation service fee of $200 is applied, a $25 fuel surcharge, a $55 preparing and ending (see above) service charge, and a 4% merchant services fee will be applied to the total amount owed. Most cancelation fees amount to approx. $300 for on-site visits. Late payment fees apply to on-site cancellations.

Non-Payment For Services Rendered: Internal Profits, LLC, and its representatives are authorized to collect payment before or upon completing remote or on-site work. If the company represented is not able to communicate non-payment for services 48 hours in advance from the date and time scheduled, a $125 non-payment fee (per-occurrence) is applied and added to the invoice for completed works, and a 4% merchant service fee applied to the total amount owed.

Late Payments: As a company with integrity and loyalty that assists clients or companies with a variety of internet marketing services, it’s our commitment to provide quality work in efforts to meet your needs and business goals. In return, we hope to have the same commitment from our customers by providing payment for the services that help you grow your organization. In efforts to help resolve any potential disputes, we ask customers to contact the agent, company manager (if applicable), and the owner, Patrick Menzel, directly at info@internalprofits.com or calling 480-999-0799 to resolve any disputes, payment issues, changes to scope and payment amount, and any other disputes, before lack of payment arises.

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In an event a client or company receives work and payment is not received and communicated to Internal Profits, LLC and the agent within 48 hours in advance from the date and time service was rendered, Internal Profits, LLC applies late fees and the non-payment policy for collecting bad debt is outlined and stated here:

After 30 days from the date services were rendered and payment is not received, a 15% service fee is applied to the balance due.

After 60 days from the date services were rendered and payment is not received, an additional 15% service fee is applied to the balance due.

90 days of non-payment, a bill may be processed to collections and/or continue with another 15% nonpayment fee applied each month until the balance is paid.

After 120-180 days, of non-payment, a bill may be processed to collections and/or continue with another 15% nonpayment fee applied each month until the balance is paid. The account and invoice for the amount owed may be deemed bad debt. In this case, a final $150 fee will be applied and the client or company will be sent to collections.

Lost Bill or Invoice: Be sure to check your junk folder first from the email you provide the agent. For assistance, please call us at 480-999-0799 or send an email to info@internalprofits.com.

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