Payments

Date is effective as of 4.1.2020

 

Merchant Accounts: Internal Profits will typically invoice for consultations, anticipated costs, down payments, and for other business workings through Godaddy Online Bookkeeping, Stripe, Square, Dwolla, Venmo, & PayPal.

Merchant Services Fee: There is a 4% merchant services fee for electronic payments.

Paypal: PayPal is our company’s preferred payment method. To make a payment using our company Paypal link, click here. Please add a 4% merchant service fee to the invoice amount using a calculator here.

Checks & Money Orders: Personal checks, business checks, and money order payments are accepted after 90 days from the initial consultation and can be mailed to the address below:

 

Internal Profits, LLC

9645 N. 7th St. #9101

Phoenix, AZ 85020

 

Hourly Rate: $110 per hour (USD).

Partnership Agreement: Pricing discounts are available for a client, customer, or business that purchases hours in advance. Hourly rates for agents and representatives of Internal Profits, LLC can be as low as $80 an hour, compared to $110/hr. Hourly savings vary on the number of hours purchased.  Contact us or schedule an appointment here.

Time-Keeping & Recording: Agents and representatives of Internal Profits, LLC bill using 15-minute intervals and is recorded using mobile devices, computers, clocks, messaging, email correspondence, shifts, schedules, receipts, and other electronic data, devices, recordings, and communications to record and keep real-time documentation of time spent assisting each business and client on a daily basis. This time allocation and recording by agents is then used for billing purposes.

Preparing and Ending: Internal Profits may invoice 15 minutes for preparing and ending each session for a total of 30 minutes. The client and companies should prepare for 30 minutes for each session to include these duties and billed accordingly. This is subject to change.

Preparing: This includes calls and communication to understand company or client needs, small assessments, booking and scheduling, additional email or communication correspondence prior to the session, research, fueling, other prep work, ect., on the front-end.

Ending: The back-end includes documenting progress, overview demonstration, post reporting, communication, driving to the bank, invoicing, other post works, etc.

Free 30-Minute Consultations: This one-time service is free of charge for 30 minutes only.

First Consultation: Initial first-time consultations and visits, both remote and onsite, are paid for in advance based on the scope of work and hours anticipated to create a marketing plan for action. Any additional hours will be invoiced and charged at the end of the consultation. A client will receive an invoice to pay electronically.

Part-Time & Full-Time Marketing & Consulting: Marketing business departments is one of our most beneficial services Internal Profits offers. Payment details are usually based after an initial consultation with the budget, direction, and business goals specified. For details and information or to book a consultation please call 1-888-464-8144, email info@internalprofits.com, or schedule an appointment here.

Remote Work: An agent will invoice for the hours worked and is due electronically at the end of the shift. Payment may be due in advance.

On-Site Work: An agent will invoice for the hours worked and is due electronically at the end of the shift. Labor hours start when we leave the location and ends when we arrive back. Payment may be due in advance.

Drive Time: In addition to preparing and ending, onsite visits will include drive time to and from the location and a $25 charge per visit will be billed for each round trip.

Google Maps is used to determine the time to-and-from a location to conduct workings. This is the platform the company uses to determine the “trip time and distance” or company drive time of an agent or representative of Internal Profits, LLC in determining hourly billing.

Traffic & Construction:  Additional drive time may be charged if there is a delay due to construction with 15 minutes or more are used over the estimated Google Maps trip time and distance, or during rush hour from 7:00 am – 9:00 am and 4:00 pm – 6:00 pm, Monday through Friday, in the time zone of the services being rendered.  For more information contact us.

Credit Card on File: We usually have the client or company fill out an authorization form with the credit card information to charge payments electronically.

Payment Due Dates: Payments are typically invoiced and due at the end of the session. If not collected after the shift fees may apply. All payments must be received in 10 business days from the date the service was rendered unless another agreement has been made or the client or company has contacted Internal Profits, LLC and the agent 48 hours in advance. Fees apply for payments received after 10 days. Payment should be made electronically using the merchant services accounts listed above or via check or money order to the address listed above.

Keeping Your Information: The company agents and representatives input the information into a Customer Relationship Management System (CRM) to record the time allocated for each client. The system is used in recording changes to work scope(s), changes in authority or contact information, following up on tasks, sending emails, communications, and documenting and recording ongoing business data to ensure we’re up-to-date with your business goals and changes.

Privacy Policy: To view our privacy policy click here.

Cancellations: A company or client must notify the agent and Interal Profits, LLC 24 hours in advance from the date and time scheduled. All appointments with a client or company, both remote or on-site, with a meeting time and place, is considered a scheduled and confirmed appointment. Meaning we’ve taken calls, emails, and communication to understand your need, have be researching and preparing, estimating travel time, and taking consulting measures to assist in the upcoming scheduled appointment. Agents are considered consultants and plan their day accordingly to assist in your business goals just as an employee would or your team. In other words, we are planning to come to work.

Internal Profits, LLC understands things happen and need notification 24 hours in advance by calling or emailing the company during business hours or a $100 service charge is applied per cancellation occurrence, a $55 preparing and ending (see above) service charge, and a 4% merchant service fee to the total amount owed. Late payment fees apply to all cancellations.

Remote Cancellations: A company or client must notify the agent and Interal Profits, LLC 24 hours in advance from the date and time scheduled.  Internal Profits, LLC understands things happen and in an event an agent or representative of Internal Profits, LLC arrives online at the appointment time, and the client or company didn’t notify the agent and Interal Profits, LLC 24 hours in advance from the date and time scheduled, a remote cancellation service fee of $100 is applied, a $55 preparing and ending (see above) service charge, and a 4% merchant services fee applied to the total amount owed.  Late payment fees apply to remote cancellations.

On-site Cancellations: A company or client must notify the agent and Interal Profits, LLC 24 hours in advance from the date and time scheduled.  Internal Profits, LLC understands things happen and in an event an agent or representative of Internal Profits, LLC arrives at the client or company location at the appointment time, and the client or company didn’t notify the agent and Interal Profits, LLC 24 hours in advance from the date and time scheduled, an onsite cancellation service fee of $200 is applied, a $25 fuel surcharge, a $55 preparing and ending (see above) service charge, and a 4% merchant services fee applied to the total amount owed.  Late payment fees apply to onsite cancellations.

Non-Payment For Services Rendered: Internal Profits, LLC and its representatives are authorized to collect payment before or upon completing remote or onsite work. If the company represented is not able to communicate non-payment for services 48 hours in advance from the date and time scheduled, a $100 non-payment fee (per-occurrence) is applied and added to the invoice for completed works and a 4% merchant service fee applied to the total amount owed.

Late Payments: As a company with integrity and loyalty that assists clients or companies with a variety of internet marketing services, it’s our commitment to provide quality work in efforts to meet your needs and business goals. In return, we hope to have the same commitment from our customers by providing payment for the services that help you grow your organization. In efforts to help resolve any potential disputes, we ask customers to contact the agent, company manager (if applicable), and the owner, Patrick Menzel, directly at info@internalprofits.com or calling 1-888-464-8144 to resolve any disputes, payment issues, changes to scope and payment amount, and any other disputes, before lack of payment arises.

In an event a client or company receives work and payment is not received and communicated to Internal Profits, LLC and the agent within 48 hours in advance from the date and time service was rendered, Internal Profits, LLC applies late fees and the non-payment policy for collecting bad debt is outlined and stated here:

After 30 days from the date services were rendered and payment is not received, an 11% service fee is applied to the bill in addition to a 4% service fee for merchant service processing on the total amount owed.

After 60 days, an additional 11% service fee is applied to the bill, a late fee is applied in the amount of $150, and a 4% service fee for merchant service processing on the total amount owed.

After 90 days of non-payment, a final 11% service fee is applied to the total amount owed, another late fee is applied in the amount of $150, a 4% service fee for merchant service processing on the total amount owed, and the account will be considered closed for non-payment for services rendered.

After 120-180 days, the account and invoice for the amount owed will be deemed bad debt. A final $150 fee will be applied and the client or company will be sent to collections, brought to court in Maricopa County, Arizona, or by other means in writing to the client, customer, or company by mail from Internal Profits, LLC, or by an attorney of the behalf of Internal Profits, LLC.

Lost Bill or Invoice: Be sure to check your junk folder first from the email you provide the agent.

Duplicate Invoice: Call us at 1-888-464-8144 or send an email to info@internalprofits.com.